Walt Disney World Releases Official Statement Regarding Monthly Annual Passholder Payment Errors – wdwnt.com
Earlier this afternoon, reports began pouring in of Walt Disney World Annual Passholders on the monthly payment plan getting hit with four months’ worth of payments—a full week before the parks reopened and payments were even set to begin.
Guests Services cast members over the phone called it a “computer glitch”, stating that refunds are being “actively processed.” Now, Walt Disney World has released an official statement regarding the payment error:
Official statement from Disney World regarding today's passholder payment error:
"Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused.” https://t.co/duXa1vCCSP— Ashley Carter (@AshleyLCarter1) July 3, 2020
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